Evidence reviewCase record brought up to date
The chronology and supporting material are ready to review before choosing the next step.
Menu
When reminders and promises have gone nowhere
Turn a stalled unpaid invoice into a case you can act on.
86Hours brings the invoice, every chase, every reply, every payment promise and every piece of proof into one dated recovery record. It shows the next administrative task and builds a reviewable PDF Evidence Pack for whatever you decide to do next.
Stop reconstructing the story. Start from the full record.
- The free tool needs no account
- Private evidence storage
- You control every external action
Illustrative case recordINV–1042
37 days overdueRecorded invoice£2,400.00Illustrative example—no customer data
Friendly reminder recorded24 July · email note
Payment promise recordedCheck the promised date
Review the next actionThe user remains in control
Example onlyFictional
ActionSee the next administrative task
GuidanceUnderstand the general route and its boundaries
EvidenceExport a dated, indexed PDF Evidence Pack
Explore current features Built around the way you work
No finance department? No problem.
86Hours gives independent businesses a repeatable recovery process without taking control away from the person who knows the customer and the work.
See 86Hours for sole traders01Sole tradersOne clear case when every chase competes with paid work.02FreelancersProfessional follow-up without losing the client history.03TradesKeep quotes, variations, job proof and payment conversations together.04Small businessesA repeatable process for several invoices and staff handovers.05BookkeepersClient-bound records, evidence intake and controlled handover.
One organised case record
Replace the scattered email-and-folder trail.
Every Evidence Pack begins as a live 86Hours case. Keep the invoice facts, dated notes, communications, promises and private attachments together instead of rebuilding the history when escalation needs review.
- 01 Record the invoice and the parties
- 02 Keep a chronological timeline
- 03 Add private supporting files
- 04 Build a reviewable PDF Evidence Pack
Illustrative interface—not live customer data
Unpaid-invoice caseNorthstar InteriorsINV-1042 · £2,400.00
Illustrative exampleCase chronology5 dated eventsNewest first · source material kept with the case
Email noteFollow-up reminder recorded
The sent message is preserved with its date and source.
Customer replyPayment date promised
The promise and its due date remain visible in the case.
Invoice milestoneOriginal due date passed
The agreed payment date remains fixed in the record.
Case openedInvoice added to the record
Reference, amount, dates and parties are recorded together.
The ordinary chasing has already failed
Everything that happened. One indexed Evidence Pack.
When reminders, calls and promised payment dates have led nowhere, the problem is no longer sending one more generic email. It is presenting the complete history clearly. 86Hours turns the record you build into a reviewable PDF with a case summary, dated chronology, Evidence Register and referenced supporting documents.
The PDF is an organised customer-prepared administrative record—not a court-approved bundle, legal opinion or guarantee of recovery. You remain in control of every external action.
Illustrative pack—no customer data
86HoursEvidence Pack
Unpaid-invoice case record
Northstar Interiors
- Case reference
- 86H-1042
- Recorded balance
- £2,400.00
- Pack generated
- 1 August 2026
- 01Case and balance summaryInvoice facts in one place
- 02Dated chronologyChases, replies and promises
- 03Evidence RegisterPermanent exhibit references
- 04Supporting documentsVerified safe static copies
What the pack solves
01No more hunting through threads
The chronology puts reminders, calls, replies and missed promises in date order.
02No unexplained attachments
Every accepted item keeps the same exhibit reference in the register, timeline and PDF.
03A record another person can review
Share a structured administrative export with an authorised adviser instead of forwarding a folder of loose files.
Illustrative email—reviewed by the account holder
Hello,
Our records show that invoice INV-1042 remains outstanding. Please confirm when payment will be made or let us know if there is an issue we should record.
Kind regards
Oak & Frame
Client ignoring your reminders?
Show that the chase has moved into an organised recovery process.
When you send an approved payment email through a connected Gmail or Microsoft account, 86Hours adds its brand and website automatically. The message still comes from your business address and replies stay in your inbox, but the consistent footer shows this is now a documented process—not another casual nudge.
You approve the final wording and decide when to send. 86Hours branding does not make an email a legal notice or guarantee a reply.
What to do when reminders are ignoredFree late-payment calculator
Check the inputs, see the maths, prepare a friendly reminder.
The tool works in your browser without saving the invoice. You choose the amount, date, rate and eligibility assumption, then review every word before use.
01
Invoice details
Start with the facts. You can edit the sample data.
02
Choose the tone
Switch the wording without changing the facts.
How it works
A practical administrative workflow.
Add the facts
Record the parties, invoice, due date and balance you can verify.
Record each chase
Keep messages, call notes, promises and supporting files together.
Keep every response together
Preserve reminders, replies, calls and disputes in one chronology.
Track promises and deadlines
Record exactly what was promised and when it needs checking.
Review the next task
Use general guidance while retaining control over every action.
Prepare an organised record
Export the chronology and referenced evidence when escalation needs review.
Trust and control
Your case stays private. Your decisions stay yours.
Your invoices, messages and evidence stay private to your business. Nothing is sent automatically—you review and control every action.
Case files are never public links and every download must pass account, tenant, workspace and case checks.
Automatic debtor emails, letters and court actions are disabled. You review and control what leaves the system.
86Hours is administrative software, not legal representation, and no recovery outcome is guaranteed.
Simple software pricing
Start free. Choose one case or an ongoing workspace.
Use the calculator for free, buy one saved Recovery Pack case, or choose Pro for multiple cases. Bookkeeper supports separate client businesses when recovery work is part of your service.
Free£0No payment
Check one overdue invoice and prepare a friendly reminder without creating an account.
- Late-payment calculator
- One friendly reminder
- No saved case or file storage
Available now
Use the free calculatorRecovery Pack£29.99One case · one payment
Keep one overdue invoice in a saved case record with its timeline and current PDF outputs.
- One complete unpaid-invoice recovery case
- Invoice, balance, customer and debtor records
- Guided stages and a clearly identified next task
- Chronological communications, promises, payments and disputes
- Automatically numbered evidence linked to the timeline
- Secure evidence uploads and permanent exhibit references
- Deterministic late-payment calculations where applicable
- Reviewable letters with supported business branding
- Downloadable chronology and continued case access
- Full PDF Evidence Pack with verified safe static copies
- Customer-controlled actions throughout
Available through secure checkout
Choose Recovery PackPro£49Per month
Manage multiple overdue-invoice cases for one business in the current workspace.
- Everything in Recovery Pack
- Multiple active cases with no numeric catalogue cap
- Archived case access and a business-wide dashboard
- Upcoming actions, deadlines and payment-promise diary
- Reusable business and debtor records
- Automatically numbered evidence and full PDF packs
- Reviewable recovery documents for each case
- Portfolio reporting and permission-controlled team access
- Ongoing access while the subscription remains active
Available through secure checkout
Choose ProBookkeeper£149Per month
Manage unpaid-invoice recovery for up to 10 securely isolated client businesses.
- Everything in Pro
- Up to 10 isolated client-business workspaces
- Multi-client recovery dashboard and client-specific branding
- Case-specific invitations to one or more selected cases
- Configurable server-enforced member permissions
- Secure invitation, expiry, revocation and audit history
- Client evidence uploads and notes only where permitted
- Client-specific Evidence Packs and practice reporting
- Secure subscription and entitlement management
Available through secure checkout
Start BookkeeperFree calculations are not stored. Recovery of debtor money, legal advice and court representation are not included in a software plan. Automatic outbound recovery messages remain disabled, so you control every external communication. Bookkeeper includes up to ten isolated client-business workspaces.
Straight answers
Know the boundary before you act.
Is 86Hours legal advice?
No. It is administrative software for calculation, case tracking, evidence organisation and reviewable outputs. You remain responsible for the claim and every decision.
When can late-payment charges apply?
Applicability depends on the parties, contract and current rules. Use the calculator as a transparent estimate and check the current official guidance before adding charges.
What does 86Hours do?
It turns an unpaid invoice into an organised case containing the invoice facts, timeline, communications, promises, evidence and reviewable outputs.
Is 86Hours a debt collector?
No. It does not take ownership of the debt, contact the customer as a collections agency or retain recovered money.
Does it contact my customer automatically?
No. Automatic outbound recovery messages are disabled. You review and control every external communication.
Can it guarantee payment?
No. Organisation can improve the recovery process, but payment, settlement or court outcomes cannot be guaranteed.
What evidence should I keep?
Keep the agreement or order, invoice, delivery or acceptance records, messages, promises, disputes and payment records that explain the transaction.
Can it help prepare a letter before action?
It can prepare a reviewable draft from recorded facts where that function is enabled. It does not approve legal sufficiency or send the letter automatically.
Can it file a court claim?
No. Court submission is an external, irreversible customer decision and remains outside 86Hours.
What happens to uploaded documents?
Accepted evidence is stored privately, assigned a permanent exhibit reference, linked to the timeline and selected for the full pack after security checks pass.
Which package should I choose?
Use the free calculator for an unsaved estimate, Recovery Pack for one saved case, Pro for multiple cases in one business, or Bookkeeper for up to ten client businesses.
Can a bookkeeper manage multiple clients?
The isolated multi-client workspace is available on eligible Bookkeeper accounts.
Which features are currently limited?
Grounded drafting, team collaboration and Bookkeeper workspaces depend on the account package and current service availability.
How are payments handled?
Recovery Pack, Pro and Bookkeeper use secure Stripe checkout. The complete total is shown before payment and 86Hours does not store card details.
Is the PDF a court-approved pack?
No. The current PDF is an organised administrative export. It does not authenticate the source material, prove the debt or guarantee acceptance by a court or adviser.
Can a sole trader use 86Hours?
Yes. Recovery Pack is designed for one saved unpaid-invoice case, while Pro suits a sole trader or small business managing several active cases. See the sole-trader workflow.
One overdue invoice?