01One person should not need five systems
An overdue invoice can quickly spread across email, notes, cloud folders and memory. One 86Hours case gives the chase a clear home without asking you to build an internal finance process.
- Invoice and outstanding balance
- Every reminder and customer reply
- Payment promises and review dates
- Supporting files and a dated chronology
02Protect the relationship without losing momentum
Start with a factual, professional reminder, record what the customer says and set the next review date. Automatic debtor messages remain disabled, so nothing is sent without your decision.
- Keep the first chase calm and specific
- Record a promise separately from a payment
- Keep genuine disputes visible
- Choose when a firmer review is appropriate
03Keep proof of the work beside the invoice
A sole trader may need to connect the quote, agreement, completed work and customer conversation. Keep the original sources private and give each accepted item a permanent place in the recovery record.
- Quote, order or written agreement
- Delivery, completion or approval evidence
- Invoice and account records
- Messages about changes, disputes or payment
04Know what to do when the promise date passes
86Hours keeps the current balance, chronology and next administrative task visible. It helps you prepare an organised record for review without deciding legal merits or filing a court claim.
- Check whether money was actually received
- Record a missed or part-kept promise
- Review the facts before escalating
- Export a readable chronology and Evidence Pack
05Choose the smallest plan that fits
Use the free calculator for an unsaved estimate. Choose Recovery Pack for one saved unpaid-invoice case, or Pro when your business needs to manage several active cases over time.